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Most confusing stock site ever (0 viewing) 
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TOPIC: Most confusing stock site ever
#635
websitemedic (User)
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Most confusing stock site ever 1 Year, 3 Months ago Karma: 0  
Just tried to join fotolia. Filed out all their required information and created a username and password. I got into the members area and could not upload so i went to the faqs for answers. I found completely wrong info citing _link_s that did not exist. I discovered I needed to validate and complete 'training'. I eventually found the confirmation email in my fotolia mailbox (they did not even send an email to the real email address I gave them) and confirmed. Found the training under a _link_ not listed in the FAQ and completed that. there was still no way to upload a file and the upload _link_ listed in the FAQ was non existent! I then decided to log out and log back in to see if this would update my info and allow me to upload images. Nope. I logged out and then tried to log back in only to find that it told me my user name and password did not exist and would I like to register (insert expletive here). I have never had this much trouble with a site before. They don't inform you what steps need to be completed as other sites do, nor do they provide easy _link_s to necessary steps to complete. To top it all, once you have logged out, you can't get back in. Useless site and slow as hell to boot!!!
 
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#636
nikon (User)
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Re: Most confusing stock site ever 1 Year, 3 Months ago Karma: 0  
I completely agree for the most part. Fotolia just made major changes to their site that has left it even worse for flow. I have always believed that they would work things out, but it sure is taking a while. The speed thing has always been a problem.

The few things they do have going for them is a good multilingual setup and a huge data_base_ of images. I completely hate the submission system, but continue to submit because the sell a good amount of image. (BTW: This also has fallen off since the new version, but I am confident it will come back up).
 
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#640
Dino Osmic (User)
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Re: Most confusing stock site ever 1 Year, 3 Months ago Karma: 0  
FOTOLIA is in proces of tranition to V2, so uploading is temporarly disabled. They are fixing bugs, and it will be operational soon.
 
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